Public Transportation – Fort Bend County officially formed a Public Transportation Department in June 2005 to provide residents with safe and efficient public transportation services while maintaining service quality and customer satisfaction.
Fort Bend County currently offers shared ride bus services to the citizens of Fort Bend County. The scheduled ride transportation service provides trips within Fort Bend County.
In order to schedule or cancel a ride you may call 866-751-TRIP between the hours of 8 am and 5 pm Monday thru Friday and choose option 2 for Reservations. Reservations can be made 30 days or up to 1 business day in advance of the appointment time. “Will call” trips are not allowed. Fort Bend County Public Transportation does not offer same day service. Be sure cancellations are received at least 24 hours before scheduled appointment time. If passenger is not ready or decides not to go, the trip will be considered a “no show” trip. If a passenger receives three “no show” trips in a ninety (90) day period, their services will be suspended. There are no transit services available on county holidays. Rides are typically scheduled for first “destination” drop-off by 8 a.m. and last pick-up will be no later than 5 p.m. Repeat rides may be scheduled in advance. Rides will be accepted on a “time and space” available basis.
Information needed to schedule a ride:
- First & Last Name
- Home Address
- Telephone Number
- Pick up Locations
- Address of Destination
- Special Needs Accommodations
- Requested pick up and/or appointment time
Trip fares are $1.00 per person each way. Demand/Response trips are considered “on-time” if the vehicle arrives within the on-time window of thirty (30) minutes. A trip is considered on-time if the vehicle arrives fifteen (15) minutes before the scheduled pick-up time or fifteen (15) minutes after the scheduled pick-up time. This is a curb-to-curb service; however, persons with disabilities can request door-to-door service. All passengers must wear seat restraints. Seat restraints must be provided for children 40 lbs. or less. Passengers 12 years or younger must be accompanied by another person 18 years or older. Individuals unable to independently travel safely or securely regardless of age must be accompanied by a personal care assistant. For more information, comments, or concerns please call 281-633-RIDE or 866-751-TRIP.
Fort Bend County Public Transportation currently offer Fort Bend Express commuter services that provide weekday service to the Texas Medical Center, Greenway Plaza and the Galleria. These services consists of rides from Fort Bend County Monday through Friday from between 5:00 AM to 10:00 AM and returns between 3:35 PM to 8:30 PM at 15 – 25 minute intervals.
Please visit our website for more information about our commuter services as well as our schedules and map
Ever wonder how much money you save by using public transportation? Now you can calculate your savings – to the penny – by using APTA’s new Transit Calculator.
Click here to download our Passenger Guidelines, or contact our office to have a copy mailed to you.
Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs & activities receiving Federal financial assistance (42 U.S.C. Section 2000d). Fort Bend County is committed to ensuring that no individual who uses our services is excluded from participation, denied benefits, or discriminated against. If you believe you have been subjected to discrimination you may file a complaint by calling the Fort Bend County Title VI Coordinator at 281-633-RIDE, Or by sending a written complaint to:
Fort Bend County Public Transportation Department
ATTN: Title VI Coordinator
12550 Emily Court Ste. 400
Sugar Land, TX 77478
Or via email at: email@example.com
Complaints may also be filed with the following organization no later than 180 days after the date of the alleged discrimination:
Federal Transit Administration’s Office of Civil Rights
ATTN: Title VI Program Coordinator
East Building, 5th Floor – TCR
1200 New Jersey Ave., SE
Washington, DC 20590
Address: 12550 Emily Court Ste 400
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